Isjwiuhhnyb Posted Sunday at 01:21 AM Share Posted Sunday at 01:21 AM (edited) Hello, I play on this casino from a lot of time, and all experiences in win and loss were great, and never had a problem. Today I had a big win, but I received this strange message. WITHDRAW LOCKED: The third-party game platform is reviewing the game results, please wait patiently My withdraw failed and I had back the credit in my wallet. No one is responding in this moment from customer and Vip support. Also another strange thing: soon after my attempts to contact the support, I had a new ETH deposit on my account of 0.000001 ETH that I never did. Email I received about this said to soon change password and I promptly did. It never happened to have an unknown deposit. Could someone help me or tell me when this will get sorted? Is a bit worrying. Edited Sunday at 01:43 AM by Isjwiuhhnyb Link to comment Share on other sites More sharing options...
Community Manager Mary_bcgame Posted Sunday at 03:02 AM Community Manager Share Posted Sunday at 03:02 AM 1 hour ago, Isjwiuhhnyb said: Hello, I play on this casino from a lot of time, and all experiences in win and loss were great, and never had a problem. Today I had a big win, but I received this strange message. WITHDRAW LOCKED: The third-party game platform is reviewing the game results, please wait patiently My withdraw failed and I had back the credit in my wallet. No one is responding in this moment from customer and Vip support. Also another strange thing: soon after my attempts to contact the support, I had a new ETH deposit on my account of 0.000001 ETH that I never did. Email I received about this said to soon change password and I promptly did. It never happened to have an unknown deposit. Could someone help me or tell me when this will get sorted? Is a bit worrying. hi @Isjwiuhhnyb We’re sorry to hear about your experience. For deposit and withdrawal issues, only our official support team can assist. Please contact us via live chat on our website or chat live [email protected] or email to [email protected], attaching all relevant details. Stay cautious—only use these official channels, as others claiming to help may be scammers. We’ll ensure your case is reviewed promptly. Thank you for your understanding. Link to comment Share on other sites More sharing options...
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